CivicReach
https://www.civicreach.ai/
Product Demo Video
Product Name
Voice AI Service Agents for Government
Key Features
AI, Multi-Lingual, Integrates with Existing Systems
Description
CivicReach is a voice AI platform that provides governments with highly affordable, accessible, and centralized phone-based resident customer service.
Product/Service Description
Customizable and high quality AI agents tailor-made for government customer service and agentic service delivery.
About us
CivicReach is a voice AI platform that helps governments better connect with their residents. Our platform provides towns, cities, counties, and agencies across the country with 24/7, multilingual, and extraordinarily helpful AI agents that can assist residents with whatever they need over the phone.
Case Studies/Success Stories
Additional Media
Certifications
Industry standard best practices
Compliance Standards Met
Our platform uses industry best practices to encrypt and secure all data that we collect as part of user calls and service delivery.
Additional Comments or Information
Dramatically reduced costs – Up to 90% cheaper than traditional call centers. 24/7 resident support – Automates answers to questions and routing requests around the clock. Seamless integration – Cloud‑based and connects easily with existing municipal systems. Live insights available – Real-time dashboards show call volume and service trends. Multi‑lingual capabilities – Calls are quickly routed in the resident’s preferred language. Rapid deployment – Product launch within weeks; pilot programs start affordably, scale as needed.